Shipping & Delivery Policy

Effective Date: October 28, 2026

Welcome to Abhi Collection. This Shipping & Delivery Policy explains how orders placed through our website, https://abhicollection.store, are processed, shipped, and delivered to customers.

1. Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed and payment is confirmed, where applicable.

Orders placed on Sundays, public holidays, or during periods of high demand may require additional processing time.

Order processing may be delayed if the customer provides incomplete or incorrect shipping information or if additional verification is required.

2. Estimated Delivery Time

After dispatch, orders are generally expected to be delivered within 3–7 business days, depending on the customer’s location, courier availability, and other logistical factors.

Delivery timelines are estimates and are not guaranteed. Remote locations, public holidays, weather conditions, courier delays, or other unforeseen circumstances may affect delivery.

3. Shipping Locations

Abhi Collection aims to deliver products to serviceable locations within India, subject to courier availability and delivery restrictions.

The availability of delivery to a particular address will depend on the shipping services available at the time of placing the order.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before the order is confirmed.

Shipping charges may vary depending on the delivery location, order value, package weight, or applicable promotional offers.

5. Order Confirmation

After placing an order, customers should provide accurate contact details, including their full name, mobile number, and complete delivery address.

An order confirmation may be sent through the contact details provided at checkout. Customers should retain their order number for future reference.

6. Order Dispatch and Tracking

Once an order has been dispatched, tracking details may be shared with the customer where tracking is available through the courier service.

Customers can use the tracking information to check the shipment status. Tracking updates may take some time to appear after dispatch.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered because of an incorrect address, incomplete details, or an unavailable recipient, the courier may attempt redelivery or return the shipment to us.

Any additional shipping charges or arrangements arising from such circumstances will be communicated to the customer, where applicable.

8. Delayed or Undelivered Orders

If an order has not arrived within the estimated delivery period, customers should contact our support team with their order number.

We will make reasonable efforts to check the shipment status with the relevant courier service and assist the customer.

Delivery delays caused by courier services, weather conditions, natural events, public holidays, or other circumstances beyond our reasonable control may occur.

9. Damaged or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, they should contact us within 7 days of delivery.

Customers may be asked to provide the order number and clear photographs or videos showing the issue. After reviewing the request, we will communicate the available resolution in accordance with our Return & Refund Policy.

10. Failed Delivery and Returned Shipments

If delivery fails after the courier’s applicable attempts, the shipment may be returned to us.

Depending on the circumstances, we may contact the customer to confirm the address or discuss redelivery. Any applicable additional delivery charges or refund eligibility will be communicated to the customer.

11. Order Cancellation

Customers who wish to cancel an order should contact us as soon as possible. Cancellation may not be possible once the order has been dispatched.

For more information, please refer to our Cancellation Policy on our website.

12. Contact Us

For questions about shipping, delivery, or order status, please contact us:

Business Name: Abhi Collection
Owner Name: Abhishek Paswan
Website: https://abhicollection.store
Email: abhishekpaswan3189@gmail.com
Phone: +91 7015565719
Business Address: Ward No. 03, PO: Makarmpur, Madhubani, Bihar – 847234, India

We appreciate your trust in Abhi Collection and will make reasonable efforts to ensure that your orders are processed and delivered smoothly.