Privacy Policy

Effective Date: October 28, 2026

At Abhi Collection, accessible at https://abhicollection.store, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase products, or contact us.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Information you provide when contacting customer support

Payment and Transaction Information

When you make a purchase, payment-related information may be processed by the payment service provider you use. We may receive transaction references, payment status, and other information necessary to confirm and manage your order.

We do not intentionally store complete payment card details on our website. Payment providers handle payment information according to their own applicable policies and security procedures.

Technical Information

Depending on the technologies and services used on our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited, and basic website usage data.

2. How We Use Your Information

We may use collected information to:

  • Process and manage customer orders.
  • Confirm payments and coordinate deliveries.
  • Respond to customer questions and support requests.
  • Communicate order confirmations, shipping updates, and service-related information.
  • Manage cancellations, returns, replacements, and refunds.
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud, unauthorized transactions, and misuse.
  • Maintain business records and comply with applicable legal requirements.
  • Send promotional communications where permitted by law and, where required, with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Some cookies may be necessary for features such as the shopping cart or checkout. Other cookies may depend on the services enabled on the website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment service providers: To process transactions and verify payment status.
  • Courier and logistics partners: To deliver customer orders.
  • Website hosting and technical providers: To maintain website functionality and security.
  • Customer support services: To respond to customer inquiries.
  • Professional advisers or authorities: Where disclosure is necessary to comply with applicable law or protect legitimate rights.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party providers may handle information according to their own privacy policies and applicable legal requirements.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security but strive to maintain appropriate safeguards for the information we handle.

Customers should never share passwords, PINs, OTPs, or other confidential authentication details with unauthorized persons.

6. Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable retention obligations.

7. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request access to certain personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where legally available.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications.
  • Raise concerns about how your personal information is handled.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services, including payment gateways and courier tracking services.

We are not responsible for the independent privacy practices, content, or security of third-party websites. We encourage customers to review the relevant privacy policies before providing information to those services.

9. Children’s Privacy

Our website is not intended to collect personal information from children in circumstances where doing so would be unlawful.

Anyone who is not legally able to enter into a purchase agreement should use the website with the involvement of a parent or legal guardian where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

10. Promotional Communications

We may send promotional messages about products, offers, or updates where permitted by applicable law and, where required, with your consent.

You may opt out of promotional communications by following the unsubscribe instructions provided or contacting us directly. Service-related messages, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date, where applicable. We encourage customers to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Abhi Collection
Owner Name: Abhishek Paswan
Website: https://abhicollection.store
Email: abhishekpaswan3189@gmail.com
Phone: +91 7015565719
Business Address: Ward No. 03, PO: Makarmpur, Madhubani, Bihar – 847234, India.

We value your trust and are committed to handling your information responsibly when you shop with Abhi Collection.