Cancellation Policy

Effective Date: October 28, 2026

At Abhi Collection, we understand that customers may sometimes need to cancel an order after placing it. This Cancellation Policy explains the terms and process for cancelling orders placed through our website, https://abhicollection.store.

1. Order Cancellation by Customers

Customers may request cancellation of an order before it has been dispatched.

To request a cancellation, please contact our customer support team as soon as possible using the contact details provided below. Include your order number and registered contact information so we can identify your order.

All cancellation requests are subject to the current status of the order and confirmation from our support team.

2. Cancellation After Dispatch

Once an order has been dispatched or handed over to the courier partner, cancellation may no longer be possible.

In such cases, customers may contact our support team for guidance regarding the applicable return or refund procedure, subject to our Return & Refund Policy and applicable law.

3. Refunds for Prepaid Orders

If a prepaid order is successfully cancelled before dispatch and the cancellation is approved, any eligible refund will be initiated to the original payment method.

The time required for the refund to appear in the customer’s account may depend on the bank, payment service provider, and payment method.

4. Cash on Delivery (COD) Orders

For Cash on Delivery orders, customers should request cancellation before dispatch.

If the cancellation is approved before dispatch, no payment will be required for that cancelled order.

Repeated cancellations or refusal to accept deliveries may result in additional order verification or restrictions on future COD orders, where appropriate and permitted by applicable law.

5. Cancellation by Abhi Collection

Abhi Collection may cancel an order for legitimate reasons, including:

  • The ordered product is unavailable.
  • Incorrect pricing or product listing information is identified.
  • The order contains incomplete or inaccurate information.
  • Payment authorization or verification fails.
  • A suspected fraudulent or unauthorized transaction is detected.
  • Delivery to the provided address is not possible.

If payment has already been received for an order cancelled by us, any eligible refund will be processed to the original payment method, subject to applicable law and payment provider procedures.

6. Duplicate or Incorrect Orders

If you accidentally place a duplicate order or select an incorrect product, please contact us immediately.

We will make reasonable efforts to assist with cancellation before dispatch. Changes or cancellations cannot be guaranteed once an order has been processed or dispatched.

7. How to Request a Cancellation

To request cancellation:

  1. Contact us using the email address or phone number listed below.
  2. Provide your order number and registered contact details.
  3. Explain the reason for the cancellation request.
  4. Wait for our support team to confirm whether cancellation is possible.
  5. If approved, any applicable refund will be processed according to this policy.

Submitting a cancellation request does not automatically mean the order has been cancelled. Please wait for confirmation from our support team.

8. Policy Updates

Abhi Collection may update this Cancellation Policy from time to time. Any changes will be published on this page with a revised effective date, where applicable.

9. Contact Us

If you have questions about this Cancellation Policy or need assistance with an order, please contact us:

Business Name: Abhi Collection
Owner Name: Abhishek Paswan
Website: https://abhicollection.store
Email: abhishekpaswan3189@gmail.com
Phone: +91 7015565719
Business Address: Ward No. 03, PO: Makarmpur, Madhubani, Bihar – 847234, India.

Thank you for shopping with Abhi Collection. We appreciate your trust and understanding.